Privacy Policy rjb77

1. Information We Collect

In the course of managing accounts and providing services to members, rjb77 collects several categories of personal information. We collect only what is genuinely necessary and do not request data beyond what the platform's operations require.

Identity Information:

• Full name as it appears on your identity card (MyKad) or passport
• Identity card number (MyKad) or passport number for verification purposes
• Date of birth — used to verify that the member is 21 years of age or older
• Gender and nationality where relevant for regulatory compliance

Contact Information:

• Active email address used for official communications and account recovery
• Mobile phone number for two-factor authentication and account notifications

Financial Information:

• Details of the payment method used — including e-wallet account numbers (Touch 'n Go, ShopeePay), DuitNow information or bank name for FPX transactions
• Deposit and withdrawal transaction history in your account
• Cryptocurrency wallet details (wallet address) for USDT, BTC and ETH payment methods

Technical and Usage Information:

• IP address, device type, operating system and web browser version
• Login and activity logs — login timestamps, game sessions and in-account actions
• Platform usage data collected automatically through cookies and similar technologies

2. Purpose of Data Collection

rjb77 uses the personal information collected solely for legitimate and transparent purposes. The following are the main purposes for processing your data:

• Account management: Creating, verifying and managing your member account, including password setup, account recovery and access control.
• Identity verification (KYC): Verifying that applicants are at least 21 years of age and meet membership requirements in accordance with our licensing obligations.
• Transaction processing: Enabling deposits and withdrawals to be processed accurately and securely through your chosen payment method.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering and platform abuse.
• Service communications: Sending account-related notices, transaction alerts, terms and policy updates, and responses to support enquiries.
• Platform improvement: Analysing usage patterns in aggregate to improve the platform's interface, performance and overall experience.
• Legal compliance: Meeting the reporting and record-keeping obligations required by the international licensing authorities that issued our operating licence.

3. Legal Basis for Processing

rjb77's processing of your personal information is based on one or more valid grounds under applicable data protection principles:

• Contract performance: Processing required to carry out the membership agreement between you and rjb77 — including payment processing and account management.
• Legal obligation: Processing required to comply with legal requirements relating to identity verification, anti-money laundering compliance and financial record retention.
• Legitimate interests: Processing to prevent fraud, maintain platform security and protect rjb77's lawful rights — provided these interests do not override your fundamental right to privacy.
• Consent: For certain marketing communications or optional data uses, we request your explicit consent, which can be withdrawn at any time.

4. Information Sharing

rjb77 does not share member personal information with third parties except in limited and controlled circumstances as follows:

• Payment service providers: Transaction information that must be shared with payment service providers such as FPX providers, e-wallet providers and crypto gateways to process your deposits and withdrawals.
• Technology service providers: Third parties that provide hosting infrastructure, analytics services or technical support, operating under strict confidentiality agreements with rjb77.
• Regulatory authorities: Disclosure to licensing authorities, regulatory bodies or law enforcement agencies when required by law or court order.
• Fraud prevention: Information that needs to be shared with industry bodies or third-party identity verification services to detect and prevent fraud.

In all cases of sharing, we ensure that data recipients are bound by confidentiality and data protection obligations equivalent to our own standards.

5. Data Security

rjb77 implements multiple layers of technical and operational security measures to ensure your personal information is always protected from unauthorised access, disclosure, alteration or destruction.

• SSL/TLS encryption on all communications between your browser and our servers
• Password storage using strong cryptographic hashing algorithms — actual passwords are not stored in readable format
• Two-factor authentication (2FA) available for all member accounts
• Continuous monitoring for suspicious account activity
• Strict internal access controls — only staff who require access for their job duties are permitted to view member data
• Regular security assessments and penetration testing by independent parties

In the event of a security breach affecting your data, rjb77 is committed to notifying affected members within a reasonable timeframe and taking appropriate remediation steps.

6. Data Retention Period

rjb77 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. The general principles we apply are as follows:

• Active accounts: For as long as your account is active and within the period under the platform's membership terms.
• Financial records: Transaction records are retained for the period stipulated by applicable licensing and financial law requirements.
• After account closure: Certain information may be retained after account closure for legal compliance, dispute resolution or fraud prevention purposes.
• Technical logs: Activity and technical logs are kept for a limited period sufficient for security and technical support needs.

When data is no longer needed, it is securely disposed of using methods that ensure it cannot be recovered.

7. Cookies and Tracking Technologies

The rjb77 website uses cookies and similar technologies to improve the user experience, maintain login sessions and understand how our platform is used.

Types of cookies we use:

• Session cookies (required): Needed for basic platform functions such as maintaining your login status during an active session. These cookies are deleted automatically when you close your browser.
• Preference cookies: Store your choices such as interface language and display settings so you do not need to set them again each time.
• Analytics cookies: Help us understand which pages and features are used most often so we can make improvements. This data is processed in aggregate and is not used to identify individuals.

You can manage or delete cookies through your web browser settings. Note that disabling required cookies may affect certain functions within the rjb77 platform.

8. International Data Transfers

As rjb77 operates under an international licence, your personal information may be processed or stored on servers located outside Malaysia. In all such cases, we ensure that:

• Data transfers are carried out under data transfer agreements that set equivalent protection standards
• Data recipients in third countries are subject to the same security and confidentiality obligations that we apply internally
• Technical measures such as end-to-end encryption are applied during data transfers

9. Your Rights

As a data subject, you have certain rights regarding the personal information we hold about you. You may submit requests relating to these rights via our support email.

• Right of access: You have the right to obtain a copy of the personal information we hold about you.
• Right to rectification: You have the right to request correction of inaccurate or outdated information.
• Right to erasure: In certain circumstances, you may request that we delete your data — subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that we limit how we use your data while a dispute is being resolved.
• Right to object: You may object to the processing of your data for certain purposes, including direct marketing.
• Right to data portability: You have the right to receive your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

To submit any request relating to the above rights, please contact our support team which operates 24/7. We will endeavour to process your request within a reasonable timeframe.

10. Amendments to This Policy

rjb77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or developments in the data protection industry.

When significant changes occur, we will:

• Update the "Effective date" at the top of this document
• Send a notice to all active members via their registered email
• Display a clear notice within the platform for a specified period

Continued use of the rjb77 platform after the amendment effective date will be considered acceptance of the updated terms. If you do not agree with any amendment, you have the right to close your account and request deletion of your data.

11. Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal data, please contact the rjb77 support team. We provide 24/7 customer support in Malay and English via live chat and email.

Email address for privacy and data protection matters:

We are committed to responding to privacy-related enquiries promptly. For issues that require further investigation, we will keep you informed of the progress of your case.