Terms and Conditions of Platform Use

The rjb77 platform is only open to individuals who meet the following requirements. Registration and use of our services are subject to full compliance with these eligibility conditions.

• Must be at least 21 years old on the date of registration. rjb77 does not permit underage individuals to access any part of this platform.
• Must have the legal capacity to agree to these terms under the laws of your country.
• Must not be on any self-exclusion list submitted to rjb77 or any recognised responsible gambling body.
• Must not be accessing this platform from any region or jurisdiction that explicitly prohibits online gambling.

Each rjb77 member is fully responsible for the account they register. Information provided during registration must be accurate, complete and up to date.

• Each individual is only permitted to hold one active account. Registering more than one account is a serious breach of terms.
• Profile information including full name, identity card number (MyKad), mobile phone number and email must be your own valid details.
• Account passwords are entirely the member's responsibility. rjb77 recommends using a strong and unique password.
• Accounts may not be transferred, sold, rented or shared with any other party.
• rjb77 reserves the right to request identity document verification at any time to ensure account security and compliance with terms.

Identity verification may be required before the first withdrawal or when there is suspicious activity on the account.

rjb77 accepts a range of payment methods suitable for users in Malaysia. All transactions are processed in Malaysian Ringgit (MYR) except cryptocurrency transactions.

The main terms for deposits and withdrawals are as follows:

• The minimum deposit amount for all payment methods is RM10.
• The minimum withdrawal amount is RM100.
• Withdrawals are usually completed within 5 to 30 minutes after the request is approved.
• Withdrawals may only be made to the same payment method used for the deposit, for security and fraud prevention purposes.
• rjb77 does not charge internal transaction fees, however fees from third-party payment providers may apply according to their own policies.

rjb77 offers various promotions for new and existing members. Each bonus is subject to specific wagering requirements. Members are responsible for understanding these terms before claiming any bonus.

General bonus terms are as follows:

• Each bonus may only be claimed once per member, per designated promotion.
• rjb77 reserves the right to void bonuses and related winnings if there is evidence of misuse or fraud.
• Using multiple accounts to claim bonuses repeatedly is a breach of terms that will result in the closure of all accounts involved.
• Any other promotions available from time to time will have their own wagering requirements stated in the promotion details.

The rjb77 VIP Programme consists of five tiers designed to reward our loyal members. Advancing through VIP tiers depends on your overall gaming activity.

• Bronze — Weekly cashback up to 0.3%
• Silver — Weekly cashback up to 0.6%
• Gold — Weekly cashback up to 0.9%
• Platinum — Weekly cashback up to 1.2%
• Diamond — Weekly cashback up to 1.5%

Members who reach higher tiers enjoy better cashback rates. rjb77 reserves the right to modify the VIP programme structure with reasonable notice to members.

All games available on the rjb77 platform are operated according to the respective game rules set by each game provider. Game results are final and cannot be disputed except in the event of a verified technical failure.

• In the event of a technical disruption or system failure during an active game session, rjb77 reserves the right to void the affected bet and return the wagered amount to the member's account balance.
• The use of any automation software, bots or scripts to play is strictly prohibited and may result in account closure and forfeiture of all funds in the account.
• rjb77 does not guarantee the availability of any specific game at all times as this depends on third-party providers.
• RTP (Return to Player) values and game features are determined by the game providers and can be checked through each game's information within the platform.

rjb77 members are required to use this platform in a responsible and honest manner, and to respect other users and the platform itself.

• Any attempt to manipulate the system, exploit technical errors, or deceive the platform is strictly prohibited.
• Communication with the support team must be polite and respectful. Abusive, threatening, or harmful behaviour may result in account suspension.
• Members are responsible for playing within their financial means and should contact us if they need support related to responsible gambling.
• Using the platform for any illegal activity, including money laundering, is strictly prohibited and may be reported to the relevant authorities.

rjb77 reserves the right to suspend or close any member account for reasons set out in these terms, without prior notice in emergency cases.

• A breach of any part of these terms and conditions may result in immediate account closure.
• Members who wish to voluntarily close their account may do so by contacting the support team. Any eligible balance will be returned once all wagering requirements have been met.
• In cases of closure due to a breach of terms, rjb77 reserves the right to withhold any bonus balance and winnings derived from that bonus.
• Self-exclusion requests will be processed and enforced within the timeframe set by our team.

rjb77 is committed to protecting the privacy and personal data of all members. Data collection and processing are carried out in accordance with our separate Privacy Policy.

• Members' personal information is collected solely for the purposes of account management, transaction processing, legal compliance, and service improvement.
• rjb77 will not sell or disclose members' personal data to third parties without consent, except where required by law.
• Members have the right to request a copy of their personal data or to request its deletion, subject to legal requirements.

For more information, please read our Privacy Policy, which explains rjb77's data protection practices in detail.

rjb77 provides the gaming platform as-is and makes no guarantees regarding continuous or completely error-free availability.

• rjb77 is not liable for any indirect, consequential, or incidental losses suffered by members as a result of using the platform.
• Loss of winnings due to proven technical disruptions will be assessed on a case-by-case basis and resolved in accordance with our policy.
• Members are solely responsible for the gaming decisions they make. rjb77 is not liable for any losses arising from betting activity.
• Links or integrations to third-party services (game providers, payment gateways) are subject to the terms of those third parties.

rjb77 reserves the right to modify these terms and conditions at any time. Material changes will be communicated to members through appropriate channels.

• Notice of changes will be posted on the platform at least 7 days before taking effect, except in emergency situations or where required by law.
• Continued use of the platform after the effective date of any changes is considered acceptance of the amended terms.
• If you do not agree with any changes, you have the right to close your account before the changes take effect.

If you have any questions regarding these terms and conditions, the rjb77 support team is ready to assist you.

• 24/7 live chat through the rjb77 platform in Malay and English.
• Support email: [email protected]
• Email responses are typically provided within a reasonable timeframe by our support team.

For frequently asked questions about accounts, bonuses, and games, please visit our FAQ page.